Our company was formed to fill a gap in the market for reliable and hassle-free paralegal services that deliver significant time and cost savings for law firms. We designed our services with the modern-day attorney in mind and created processes and procedures that ensure the highest quality of custom-tailored support for our attorneys and their clients.
We experienced our first growth spurt solely due to word-of-mouth referrals by happy attorneys. We expanded our service offerings to encompass all aspects of practice management when it became clear that due to the evolving legal landscape in this new predominantly online era, our attorneys have additional needs outside of traditional paralegal support such as law firm marketing, social media management, virtual office management, consulting, and more.
We continue to keep our fingers on the pulse of technology and our attorneys informed about new software, new court filing requirements and new processes to further streamline and simplify their workflow.
Our team is comprised of hardworking, trustworthy legal support professionals who have been thoroughly vetted and hand-picked due to their skill, attention to detail, and reliability. We work together cohesively to provide high quality, dependable on-demand support.
What We Are Not
Although we employ a virtual workforce and provide our services to attorneys all across the United States, we are not a nationwide resume bank that matches attorneys with paralegals, collects a referral bonus, then sends them on their merry way. We don’t “farm out” work to other virtual companies, either. We are a dedicated team with a vested interest in the success of your firm and take confidentiality and continuity very seriously. We provide personalized service with expert attention to detail and prioritize your workload with the intention of making every client feel like our only client.
A Note From Our Founder
My name is Jessica Hawley and I am a certified paralegal and licensed and bonded legal document preparer. I began working in law over 13 years ago and became a certified paralegal shortly thereafter. During my in-office years, I was fortunate to work for several distinguished attorneys and prestigious firms in Florida and California where I gained experience in multiple types of law. I worked my way up the ladder in most, if not all positions in a law firm, from file clerk to senior paralegal to office manager and firm administrator. In addition to honing my paralegal skills, I gained firsthand experience in law office management, becoming proficient in recognizing, implementing and fine-tuning strategies and procedures that enable law practices to manage heavy caseloads, efficiently delegate work to support personnel and increase profits while cultivating sustainable and manageable growth.
I noticed a gap in the market for an on-demand legal support provider that delivered exceptional work product on an as-needed basis without costing attorneys unnecessary time and money. I witnessed reduced productivity that came from an antiquated approach to legal support operations, and in contrast, I witnessed increased engagement and productivity levels when work was efficiently delegated and operations were conducted in a more streamlined and tech-reliant manner. I understood the struggle of work-life balance and witnessed, too many times, attorneys falling short while struggling to do it all. It was clear to me that there was a better way of doing things that would benefit the attorneys, support staff, and the firm’s clients, so I decided to branch out on my own and provide this valuable service to attorneys.
I am truly honored to support my attorneys and love helping them restore a healthy work-life balance while taking their firms to the next level. I am immensely proud of the team I have built and we look forward to providing custom-tailored support to you and your firm.
In my personal time, I enjoy spending time with my family and giving back to my community. I have been a Court Appointed Special Advocate (CASA) for abused and neglected children in the court system for many years. I serve on several boards in my community, including the Junior League, where I am currently the Executive Secretary, and my local paralegal association, where I currently serve as Vice President. I am also a long-term advisory board member of a nearby paralegal studies program that recently converted their curriculum to be taught 100% online. I attend regular continuing legal education events and tech and business management seminars.